Voice of Customer

Is a B2B programme to help you understand how your customers rate you vs. your competitors on key metrics that are important to your business.

Get in Touch
Convenience Pulse
Convenience Pulse

About Voice of Customer

We conduct Bi-Annual online studies that focus on key areas that are important to your business. The programme is designed for you based on your needs and what you want to measure. Understand where you are winning and where you need to focus improvements and how this tracks over time.

Convenience Pulse

Portal

In addition we provide an online reporting tool that allows you to track and trend your results over time, as well as compare to your main competitors. The sentiment analysis tool will help to highlight key themes that your customers are talking about.

Contact us to find out how we can design a programme that suits your business needs.

Contact CMA

Get in Touch

Send us a message using the form and we will get in contact with you.

    Your privacy is important to us. Please read our privacy policy for more detail on how we treat your data.

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.